TBCE Records and Complaints

Patient Records Requests & Consumer Information 

Atlas Chiropractic is committed to protecting your privacy and ensuring you have access to your health information in accordance with applicable federal and Texas law.

How to Request Your Medical Records

Patients may request copies of their medical records by submitting a written request to Atlas Chiropractic.

Requests may be submitted by:

Email: care@atlaschiropracticwaco.com
Mail or In Person:
Atlas Chiropractic
16401 Badger Ranch Blvd, Ste B
Woodway, TX 76712

Fax: 254-304-7474

Please Include the Following Information in Your Request

  • Full legal name
  • Date of birth
  • Phone number and/or email address
  • Dates of service requested (if known)
  • Description of the records requested
  • Whether the records are being requested for the patient personally or for release to a third party
  • Signature of the patient or legal representative

Release of Records

Patients may request copies of their own records without additional authorization.

If records are being released to a third party, a signed medical authorization/release form is required before records can be released.

Requests submitted by parents, guardians, or legal representatives may require documentation verifying legal authority to obtain records.

Delivery Method

Records are provided digitally via secure PDF/email only. Atlas Chiropractic does not provide printed paper copies of records.

Processing Time

Most requests are processed within 10 business days of receiving a complete request.

Fees

There is no fee for records requested directly by a patient for personal use.

Requests associated with legal proceedings, litigation, subpoenas, or attorney requests may be subject to a $75 records processing fee.


Consumer Complaints


Atlas Chiropractic is regulated by the Texas Board of Chiropractic Examiners.

Texas Board of Chiropractic Examiners (TBCE)

Website: Texas Board of Chiropractic Examiners

Online Complaint Portal: TBCE Complaint Portal

Phone:
(512) 305-6700

Mailing Address:
Texas Board of Chiropractic Examiners
Compliance and Investigations Division
1801 Congress Avenue, Suite 10.500
Austin, TX 78701

 

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